PK777 Privacy Policy

1. Introduction

Welcome to the PK777 Privacy Policy. PK777 ("we", "us", "our", "the Platform") operates the pk777 website and mobile application, which provides sports betting, bingo, casino games, and related services to players in Pakistan.

This Privacy Policy explains in plain terms what personal data we collect from you when you use pk777, why we collect it, how we use it, who we may share it with under specific and limited circumstances, and what your rights are in relation to that data. It applies to everyone who uses pk777 — whether you're visiting for the first time, a registered player, or a VIP member.

By registering an account with pk777, you confirm that you have read and understood this Privacy Policy and that you agree to the collection and use of your information as described here. This policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy.

If anything in this policy is unclear, please contact our support team before registering. We're happy to explain anything in more detail. Our contact details are in Section 14.

2. What Personal Data We Collect

PK777 collects only the personal data that is necessary to provide you with a functioning, secure, and fair gaming experience. We do not collect data for the sake of it. The categories of data we collect are:

2.1 Account Registration Data

• Full legal name
• Date of birth (to verify you are 18 or older)
• Mobile number or email address used to register
• Username and encrypted password
• Country of residence (Pakistan)

2.2 Identity Verification Data (KYC)

• Government-issued ID document (e.g. CNIC, passport)
• Proof of address documents where required
• Selfie or photograph for identity confirmation where requested
• Proof of payment method ownership

KYC data is collected when you request a withdrawal above a set threshold, or when our compliance process flags a need for verification. It is used solely for identity and age verification purposes.

2.3 Financial and Transaction Data

• Deposit and withdrawal amounts in PKR
• Payment method used (JazzCash, Easypaisa, Raast, bank transfer, card, or mobile wallet)
• Transaction reference numbers
• Account balance history

We do not store full card numbers or mobile wallet PINs. Payment processing is handled via secure third-party payment processors who operate under their own privacy and security frameworks.

2.4 Gaming Activity Data

• Bets placed — sport, market, stake, odds, outcome
• Bingo tickets purchased and results
• Casino games played and results
• Bonuses claimed and wagering progress
• VIP tier and loyalty points balance

2.5 Device and Technical Data

• IP address at the time of login and transactions
• Device type, operating system, and browser version
• App version (if using the pk777 mobile app)
• Session duration and navigation data

3. How We Collect Your Data

PK777 collects your personal data through three main channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or fill in any form on the platform
• Automatically — when you use the pk777 website or app, we collect technical and behavioural data through cookies, log files, and analytics tools
• From third parties — payment processors confirm transaction status and flag fraud indicators; identity verification providers confirm document authenticity during KYC

4. How We Use Your Data

PK777 uses your personal data for the following purposes:

Purpose	Data Used
Account creation and management	Registration data, device data
Processing PKR deposits and withdrawals	Financial data, KYC data
Age and identity verification	KYC documents, date of birth
Fraud prevention and platform security	Device data , IP address, transaction data
Responsible gaming monitoring	Gaming activity data, session data
Bonus and VIP programme management	Gaming activity, transaction data
Customer support	Registration data, transaction data, communication history
Platform improvement and analytics	Device data, session data, aggregated usage data
Sending account notifications	Email or mobile number, account status

PK777 does not use your personal data to build advertising profiles, and we do not share your data with third-party advertisers or data brokers.

5. Legal Basis for Processing

PK777 processes your personal data on the following legal grounds:

• Contract performance — processing your data is necessary to register your account, process your PKR transactions, and deliver the services you have signed up for
• Legitimate interests — we process device and behavioural data to detect fraud, prevent duplicate accounts, and keep the platform secure for all players
• Legal obligation — identity verification and transaction record-keeping are required for compliance with anti-money laundering standards
• Consent — where we send you promotional communications (such as bonus offers or platform updates), we do so on the basis of your consent, which you can withdraw at any time through your account settings or by contacting support

6. Sharing Your Data

PK777 does not sell your personal data. We share your data only in the following limited circumstances and only with parties who are bound by appropriate confidentiality and data protection obligations:

6.1 Payment Processors

When you make a PKR deposit or withdrawal via JazzCash, Easypaisa, Raast, bank transfer, card, or another supported mobile wallet, we share the minimum data required to process that transaction with the relevant payment processor. This typically includes your name, transaction amount, and account reference. Payment processors handle this data under their own privacy frameworks.

6.2 Identity Verification Providers

When KYC verification is required, your identity documents are shared with a third-party verification provider who checks their authenticity. This provider does not retain your documents beyond what is needed for the verification process.

6.3 Platform Infrastructure Providers

PK777 uses third-party hosting, database, and security service providers to operate the platform. These providers have access to data only to the extent required to provide their technical services and are contractually prohibited from using it for any other purpose.

6.4 Legal and Regulatory Requirements

PK777 may disclose your data if required to do so by a valid legal process, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of any person, or protect the rights and property of pk777.

7. Payment Data and PKR Transactions

All financial transactions on PK777 are conducted in Pakistani Rupees (PKR). When you deposit or withdraw using JazzCash, Easypaisa, Raast, a bank transfer, card, or supported mobile wallet, the transaction data is recorded in your pk777 account history. This record includes the date, amount, payment method reference, and transaction status.

PK777 does not store full payment credentials such as card numbers, JazzCash PINs, or bank account passwords. These are handled entirely by the respective payment processors through their own secure channels. What pk777 stores is confirmation that a transaction occurred — not the credentials used to authorise it.

Transaction records are retained as part of your account history and are used to resolve any disputes about deposits or withdrawals. If you believe a transaction has been processed incorrectly, contact our support team with the transaction reference number and we will investigate promptly.

8. Cookies and Tracking Technologies

PK777 uses cookies and similar tracking technologies on the website and within the mobile app to deliver a functional, secure, and personalised experience. The types of cookies we use are:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without losing access to the platform.
• Analytics cookies — we use aggregated analytics data to understand how players navigate the platform, which pages load slowly, and where errors occur. This data is anonymised and used solely for platform improvement.
• Preference cookies — these remember your settings such as display preferences and language, so you don't have to reset them on every visit.

PK777 does not use third-party advertising cookies or retargeting pixels. We do not allow external advertising networks to place cookies on the pk777 platform.

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect platform functionality, including your ability to stay logged in.

9. Data Retention

PK777 retains your personal data for as long as your account is active and for a reasonable period thereafter. Specific retention periods are as follows:

• Account and registration data — retained for the duration of your account and for up to 5 years after account closure, to meet record-keeping obligations and handle any post-closure disputes
• KYC verification documents — retained for a minimum of 5 years after verification, in line with standard anti-money laundering record-keeping practices
• Transaction records — retained for up to 5 years to support dispute resolution and financial record-keeping
• Gaming activity logs — retained for up to 2 years for responsible gaming monitoring and dispute resolution
• Support communications — retained for 2 years from the date of the last interaction
• Device and session data — retained for up to 12 months for security and fraud detection purposes

After the applicable retention period expires, your data is securely deleted or anonymised. Anonymised aggregate data may be retained indefinitely for platform analytics purposes, but it cannot be linked back to any individual player.

10. Data Security

PK777 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security)
• Encryption of sensitive data at rest, including KYC documents and financial records
• Strict access controls — only authorised pk777 personnel with a defined business need can access player data
• Regular security reviews and vulnerability assessments of the platform infrastructure
• Monitoring for unusual account activity patterns that may indicate unauthorised access

Despite these measures, no digital platform can guarantee absolute security. If you suspect your pk777 account has been accessed without your permission, change your password immediately and contact our support team so we can investigate and take protective action on your account.

11. Your Data Rights

As a pk777 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the details in Section 14.

• Right of access — you can request a copy of the personal data pk777 holds about you. We will provide this within a reasonable timeframe.
• Right to correction — if any of the personal data we hold about you is inaccurate or out of date, you can ask us to correct it. For account details such as your email or mobile number, you can update these directly within your account settings.
• Right to deletion — you can request that pk777 delete your personal data. We will action this request where there is no legal or contractual reason to retain the data. Note that some data — particularly KYC documents and transaction records — must be retained for the periods stated in Section 9.
• Right to restrict processing — you can ask pk777 to limit how we use your data in certain circumstances, for example while a dispute about accuracy is being resolved.
• Right to data portability — you can request your account and transaction data in a structured, machine-readable format.
• Right to withdraw consent — where pk777 processes your data on the basis of consent (such as sending promotional communications), you can withdraw that consent at any time through your account notification settings or by contacting support.

PK777 will respond to all data rights requests within 30 days. If a request is complex or we receive a high volume of requests, we may extend this period and will inform you if that is the case.

12. Minors and Under-18 Protection

PK777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of our registration process, and KYC checks are used to confirm age where required. If we discover that an account has been registered by someone under 18, the account will be immediately closed, all deposits will be returned where possible, and any data collected will be securely deleted.

If you are a parent or guardian and believe your child has registered on pk777, please contact our support team immediately with as much detail as possible. We take these reports seriously and will act promptly.

13. Changes to This Privacy Policy

PK777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable standards. When we make material changes, we will notify registered players by email or via an in-platform notification, and the updated date at the top of this page will be revised accordingly.

We encourage you to review this page periodically. Continued use of pk777 after a policy update has been communicated constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you may close your account and request deletion of your data in accordance with Section 11.

14. Contact and Data Queries

If you have any questions, concerns, or requests related to this Privacy Policy or the way pk777 handles your personal data, please get in touch with our support team:

Email: [email protected]

For VIP Platinum and Diamond members, your dedicated account manager can also handle data-related queries directly.

For responsible gaming self-exclusion requests — which involve processing your data to enforce the exclusion across the platform — please visit the Responsible Gaming page or contact support directly. These requests are handled as a priority.